Cklip commercial cleaning location

About Us

Cklip

Welcome to cklip, a family owned commercial cleaning company

When clients buy into our service, they are buying the benefit that it gives them and supporting a local family business. Thinking about how our business could benefit our customers helped us to pinpoint our competitive advantage.

Our location

From our Head Office on Scotswood Road, Newcastle upon Tyne, we deliver commercial cleaning throughout the UK.

William Carroll - Cklip Commercial Cleaning
Operations Manager

William Carroll

Lynsey Carroll - Cklip Commercial Cleaning
Director

Lynsey Carroll

Bruce Walker - Cklip Commercial Cleaning
Sales & Marketing

Bruce Walker

Above and Beyond Customer Service

Cklip Commercial Cleaning continually dedicate our efforts towards improving customer value. We consistently help our customers succeed and feel they can associate our business with their success.

Our clients choose our service because they believe it will give them the best opportunity to meet their goals, so it’s important that we align our service team with those same objectives. This reinforces to our client that their success and getting them value from their purchase is our end goal, and not just a means to an end.

Cklip go above and beyond when it’s not expected. While it’s great for our support team to be able to meet the initial needs of our clients, surpassing their expectations is a great way for our company to stand out and create a more memorable experience. Clients who are confounded with unexpected moments of innovation from our company are hopefully more likely to be loyal to our brand over time.

We aim to stand out from the crowd. Unfortunately, every day won’t present the opportunity to create a customer service story that goes viral, but there’s always the opportunity to personalise an experience for our customers.

Our customer service team has the chance to represent our company’s brand beyond the initial service offer and create intangible value that differentiates our self from our competitors.

Not Just Cleaning

Cklip Commercial Cleaning provides high quality integrated cleaning and support. We deliver specialist cleaning and provide these services to customers who demand the highest standards.

Our bespoke service delivery solutions are designed to meet individual requirements and sit under a robust contract management structure.

Cklip was established in 2014 and continues to be family owned and driven by family values. We focus on building long term relationships with our clients, supporting them in delivering their business outcomes.

We are passionate about the application of technology and analyse the data we collect as part of our transparent service to drive continuous improvement, innovative service approaches and deliver the best value for money.

Cklip Commercial Cleaning is committed to an enhanced sustainability strategy. We recognise the critical role that all organisations must play in tackling this global issue. By leveraging our immense talent, passion, drive, we intend to make a significant positive impact on the environment and local communities. The actions we are putting in place from today will reduce our carbon footprint.

Our business is based on an understanding that it is not just cleaning but creating an environment where our customers and their employees can excel through our service, people and technology.

Our well trained, well supported and engaged colleagues are prepared to go the extra mile for our clients.

Our Promise

Cleaning companies and cleaning contractors are in a competitive industry, Cklip Commercial Cleaning firmly believe in customer loyalty and that is why we strive to liaise with our clients, whether it be via email or a phone call and with our office located on Scotswood Road, we are on hand to guarantee regular site visits.

Cklip ensures our clients feel valued, we go above and beyond, building a lasting working relationship and being recognised as an individual, bespoke cleaning company that communicates appreciation for our client’s loyalty.

Taking care of our clients and securing their repeat business is very important and assures we meet our customer’s needs. We endeavour to establish strong partnership ideologies that are essentially founded on mutual respect and goodwill.

Furthermore, we look forward to a working relationship that is characterised by trust and loyalty. We also seek to be recognised as an honest, approachable benchmark for creativity and innovation. Our mission statement is to offer the highest quality commercial cleaning service in the industry by surpassing the expectations of our clients.

To ensure that our client’s needs are fully met, we aim to provide a level of excellence in areas such as cleaning through modernisation and technology that effectively serves our client’s needs. At Cklip Commercial Cleaning, we are confident that our services and attention to detail surpass that of our direct competitors.

Industry Accreditation

Cklip Commercial Cleaning is accredited within the Contractors Health and Safety Assessment Scheme (CHAS) having demonstrated compliance with and sound management of current health and safety legislation. Additionally has demonstrated full compliance with 6 modules of PAS 91. We also have the Safe Contractor accreditation and Constructionline.

Cleaning company accreditations